PASSWORD RESET OFFICE 365 SELF SERVICE PASSWORDThe Properties option allows you to enable password resets for selected or all users. Locate the option Azure Active Directory from the list of options in the Azure portal on the left and select that.įrom the blade that appears select Password Reset as shown above. You navigate there from the Office 365 Admin center by selecting Azure AD under the Admin centers option as shown above. To enable self service password resets navigate to the Azure portal for that tenant using an Office 365 global administrator account. Thus, with Azure AD Premium in place, when a user resets their password in the cloud it gets sync’ed back to on premises. However, Azure AD Premium provides two way password sync (on-prem to cloud and cloud to on prem). Thus, if a user does change their password, using this cloud process, in a matter of moments that change is overwritten with what is on premises thanks to the synchronization configuration. This is because with an synchronized environment, the on premises domain controller is the source of all user details and from here it is hashed, encrypted and sync’ed to Office 365. If however, you do have a synchronized environment you will need to purchase Azure AD Premium, configure password write back and assign licenses to each user you wish to have self service password resets enabled for. what is known as ‘cloud only’ users) then you need no additions. If your environment does not have Azure AD Connect synchronizing users from on-premises to the cloud (i.e. There are some conditions here when enabling this. One thing that many may not realise with Office 365 is that you can enable users to reset their own passwords.
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